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We pledge to wipe out racism as an organisation

Chief Executives from Ambulance Trusts across the UK, including our Chief Executive Richard Henderson, are calling people to action to stamp out racism across our organisations.

Richard Henderson said: “I am working very closely with our BME network to make sure we are representative as a Trust, not only for the communities that we serve, but making sure that our people in the Trust are truly valued and supported throughout their career.

“It’s really important that we do everything that we can to stamp out racism.”

The Big Three


Together with our staff and stakeholders we created ‘The Big 3: Respond | Develop | Collaborate’, to summarise EMAS’ vision, strategic objectives and values.

Find out more.

New calls process for GPs and HCPs

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The way we manage calls from GPs and other healthcare professionals (HCPs) requesting an ambulance changed from Tuesday 1 October 2019. Find out more.

About EMAS

East Midlands Ambulance Service provides emergency 999 care and telephone clinical assessment services for a population of 4.8 million people.

On average we receive a new 999 call every 40 seconds (1,026,249 emergency and urgent calls received during 2018/2019).

In an emergency call 999. If it's not an emergency but you still need medical help, call telephone number 111.

EMAS is an equal opportunities employer. Each year we publish Modern Slavery Act and Gender Pay Gap statements.