We can help you, your family or your carers if:

0.jpgYou are unhappy, worried or concerned about something we have done.

1.jpgYou are happy about something we have done.

2.jpgYou need to talk about how we cared for you.

You can tell us what you think by:

3.jpgTalking to a member of ambulance staff.

4.jpgCalling us on 0333 012 4216.

5.jpgSending an email to pals.office@emas.nhs.uk.

6.jpgWriting to our Patient Experience Team at:

East Midlands Ambulance Service, Trust HQ, 
1 Horizon Place, Mellors Way, Nottingham 
Business Park, Nottingham, NG8 6PY

You can find out how the ambulance service works in the NHS England New Ambulance Standards document.

Easy Read information about the Coronavirus is available in this guide.