Contact us

Community events (including schools and colleges) are attended by our ambulance crews on a voluntary basis. We try to attend events where our capacity allows. However, as an emergency service, we are unable to commit to attending all events that we're invited to.

Our local teams will consider each invitation on a case-by-case basis. If you do not receive a response from us, please accept our apologies that we cannot attend on this occasion.

If you wish to invite us to a community event (including a school or college event), you can contact the local team via the email address below. Please provide as much information as you can, including the event time, location, number of people and age groups attending.

• Derbyshire - Derbyshire.Administration@emas.nhs.uk
• Leicester, Leicestershire and Rutland - Leicester.Administrator@emas.nhs.uk
• Lincolnshire - LincsSMT@emas.nhs.uk
• Northamptonshire - Norths.Admin@emas.nhs.uk
• Nottinghamshire - LocalityAdministratorsNottinghamshire@emas.nhs.uk

Contacting us via email

• For requests for non-personal information - foi.foi@emas.nhs.uk. Visit the Freedom of Information page for further details. 
• For requests for personal information - sar@emas.nhs.uk. Visit the Your Information page for further details.

• Requests from police - emas.sd@nhs.net
• Requests from solicitors - sar@emas.nhs.uk

Contacting us by post

Our Communications team responds to media enquiries from accredited journalists working for a recognised media outlet.

Visit the Media Enquiries page for information.

In the event of a major incident, please do not attempt to ring our control room on 999 for the purpose of speculative media enquiries. Your enquiry will not be answered and you will be wasting time we need to use to respond to patients.

Invoice enquiries - EMASAccountsPayable@nottshc.nhs.uk

Visit the Doing business with EMAS page for more information which may answer your query.

General enquiries - NEPTSenquiries@emas.nhs.uk

To book, amend or cancel a journey, call our booking line - 0300 300 3434. Please ensure that you have the information detailed on this page before calling. 

Visit our Patient Experience page to log a compliment or complaint, or to report lost property.

Email - ecasnt.EMASSafeguardingManagementTeam@nhs.net

This inbox is monitored Monday to Friday, excluding Bank Holidays. If you have an immediate safeguarding concern regarding a child or an adult at risk, please contact the Police by calling 999.

Current vacancies

All vacancies and apprenticeships are advertised on our Current Vacancies page.

Many frequently asked questions are answered on our How to Apply page. Please check the job description and How to Apply page before contacting our Recruitment Team.

For specific enquiries

Call the switchboard on 0115 919 3399 and select 'Recruitment'

Email - RecruitmentTeam@emas.nhs.uk

Visit our Volunteering page for information about volunteering opportunities at EMAS.

Requesting medical cover for events

Visit our Event Planning page.

Please note: EMAS provides paramedic cover only. We do not provide First Aid cover. For First Aid cover please contact St John's Ambulance, British Red Cross or St Andrew’s Ambulance.

Informing us about a large-scale event that you are organising

• Nottinghamshire - Leanne.Read@emas.nhs.uk
• Derbyshire - Alan.Crozier@emas.nhs.uk
• Lincolnshire (including north and north east Lincolnshire) - Dan.Skarratts@emas.nhs.uk
• Leicester, Leicestershire and Rutland - Pavel.Klim@emas.nhs.uk
• Northamptonshire - Garry.mawby@emas.nhs.uk and John.Coyles@emas.nhs.uk

Visit our Event Planning pages for guidance about the provision of first aid and medical cover for events.

Making a donation

Find out how to donate on the EMAS Charitable Fund page.

General enquiries

EMAS Charitable Fund is administered by our Finance team. They can provide more information and answer questions.

• Email - Charitable.funds@emas.nhs.uk
• Phone - 0115 884 5000 If you need to leave a message, a member of the team will call you back.

Call - 01522 832610 

Email - ResearchTeam@emas.nhs.uk