Buying, managing and maintaining a Defibrillator

If you have not yet installed a defibrillator in your local community then we are here to help. We have worked with hundreds of groups around the East Midlands that have successfully installed a defibrillator for the benefit of the community.

  • We recognise that buying a defibrillator for the first time can be daunting.
  • We are keen to support you through the process of buying and can help you to avoid any pitfalls by acting as your adviser.
  • Our aim is to help you through the buying process and to get your defibrillator registered on The Circuit so that we can, together, protect your community.
  • To start the ball rolling, simply email and let us know what sort of support you need.

  • East Midlands Ambulance Service were one of the first Ambulance Service Trusts to work with The British Heart Foundation in developing an online registration system called The Circuit.
  • The Circuit is instantly synchronised with the systems in our 999 control room, ensuring that the information we have about defibrillators in our area is up to date and ready to help save lives. 
  • It also helps you manage and maintain your defibrillator by letting you know when to check it, whether the pads need changing and whether it has been used in an emergency. You can also quickly let us know if you have to take it offline for servicing.
  • This guide to registration takes you through each step and once completed your defibrillator will be available for us to send someone to it in an emergency.

If you need a Defibrillator in an emergency:  

  • Please call 999 immediately 
  • The call handler will be able to help you.

We offer free CPR and Defibrillator training for your community or business.

  • Running an event to familiarise the community with what to do in an emergency is an important part of saving lives. 
  • We have 30 trainers throughout the East Midlands. Their remit is to run sessions that raise the confidence of the people attending. 
  • There is no age limit for those attending the sessions. We often find that people younger than 20 years old and over 60 years old tend to dominate the audience, so anything you can think of to encourage other ages would be appreciated.
  • This session is as much a refresher as it is to learn something new. It is aimed at everyone, experienced or not.
  • On the day, the trainer will bring all the equipment needed for the demonstration. They will arrive about 20 minutes prior to the start of the session and may ask for your help with handing out questionnaires and managing the flow of people, depending upon numbers.
  • People will be invited to have a go themselves after the main presentation.
  • The session takes about one hour.
  • The sessions are free, but we do ask if you would consider contributing towards your local Community First Responder groups who are volunteers that attend 999 calls.   
  • To find out more and to be put in contact with your local Community Trainer please email
  • This session is not a certified course and is purely designed to raise confidence in saving lives