No PO, No pay

EMAS operates a No Purchase Order, No Pay policy. 

An official purchase order must be received before goods or services are provided.

No changes to orders will be accepted unless specifically agreed by procurement and an amended copy of the purchase order issued.

Urgent verbal orders will be confirmed by purchase order within 48 hours. All invoices must match purchase orders or they will be returned unpaid.

Making a delivery

All deliveries of goods should be made to the address stated on the order. 

Delivery notes should be fixed to the outside of the goods delivered, displaying the purchase order number. Failure to follow these instructions will result in the goods being refused.

Invoices and credit notes

To ensure invoices are paid within the settlement period, all invoices must be sent directly to:-

East Midlands Ambulance Service NHS Trust
Accounts Payable Team (Ground Floor)
200 Lichfield Lane
NG18 4RG

All invoices/credit notes must quote a valid EMAS purchase order number, failure to do so will result in the invoice being returned unprocessed and unpaid.

Electronic invoices

Suppliers can email invoices in PDF format, to:-

Supplier account statements

In order to aid supplier account reconciliations, Supplier Account Statements should be sent direct to EMAS finance department.


For invoice queries, please call our accounts payable department on 0115 969 1300.