Under the Freedom of Information Act, EMAS has a legal obligation to produce a publication scheme that details all the information available from the Trust and where it can be found.

The information has been divided into several categories:

East Midlands Ambulance Service NHS Trust (EMAS) provides emergency 999 and urgent care services for the population of Derbyshire, Leicestershire, Rutland, Lincolnshire (including North and North East Lincolnshire), Northamptonshire and Nottinghamshire.  

We also provide non-emergency patient transport for patients who live in, and are registered with GPs, in Derbyshire, Lincolnshire and Northamptonshire. This service is for patients who need medical or clinical support to get to and from their healthcare appointments.

We provide emergency 999 care and telephone clinical assessment services for a population of 4.8 million people. 

On average we receive a new 999 call every 25 seconds - around 3,400 a day.

Our services are commissioned by organisations known as integrated care boards.

Membership and role of the EMAS Board

EMAS is managed by a Trust Board, comprising of a chair, a chief executive, six executive directors and six non-executive directors.

Read more about what EMAS does in the Your Service section.

Trust Board members

Performance and quality of care

Constantly monitoring our performance is essential as it is a vital indicator of how well we respond to the needs of our patients and how we can ensure standards of care are not only maintained, but continuously improved upon.

You can find out further information about our performance and other work we are doing in our Board Reports.

Ambulance Quality Indicators (AQI)

Each month a dashboard of information and statistics is available, showing how we are doing compared with other ambulance services in England. 

View the performance reports

There are a variety of relevant financial documents relating to EMAS. These can be found on our Trust documents section.

Other information not here can be obtained from:

Deputy Director of Finance 
EMAS Headquarters
1 Horizon Place
Mellors Way
Nottingham Business Park

Telephone: 0115 884 5000

Staff and board members’ salaries and pensions

These are detailed in our Annual Report on the Trust documents section.

EMAS operates under contractual arrangements laid out in the NHS Terms and Conditions of Service (Agenda for Change).

How EMAS is funded

EMAS receives funding from integrated care boards (ICBs) for our Accident and Emergency service and non-emergency Patient Transport Services.

Additional funding is received through charitable donations.

Procurement and tendering procedures

For information on contracts currently being tendered for and those awarded, please contact:

Head of Procurement (East Midlands Ambulance Service)
Nottinghamshire Healthcare NHS Foundation Trust
200 Lichfield Lane
NG18 4RG

Read more about this on the Doing business with EMAS section.

NHS Terms and Conditions Supply of Goods Purchased

NHS Terms and Conditions Supply of Services Purchased

National Fraud Initiative 2021/22

East Midlands Ambulance Service NHS Trust is required by law to protect the public funds it administers. It may share information provided to it with other bodies responsible for; auditing, or administering public funds, or where undertaking a public function, in order to prevent and detect fraud.

The Cabinet Office is responsible for carrying out data matching exercises.

Data matching involves comparing computer records held by one body against other computer records held by the same or another body to see how far they match. This is usually personal information. Computerised data matching allows potentially fraudulent claims and payments to be identified. Where a match is found it may indicate that there is an inconsistency which requires further investigation. No assumption can be made as to whether there is fraud, error or other explanation until an investigation is carried out.

We participate in the Cabinet Office’s National Fraud Initiative: a data matching exercise to assist in the prevention and detection of fraud. We are required to provide particular sets of data to the Minister for the Cabinet Office for matching for each exercise.  View further information on the Cabinet Office’s legal powers and the reasons why it matches particular information

The processing of data by the Cabinet Office in a data matching exercise is carried out with statutory authority under its powers in Part 6 of the Local Audit and Accountability Act 2014. It does not require the consent of the individuals concerned under data protection legislation or the UK General Data Protection Regulation (UK GDPR).

Data matching by the Cabinet Office is subject to a Code of Practice.

For further information on data matching at East Midlands Ambulance Service NHS Trust please contact Nigel Gilbert on 0115 884 5000 or email nigel.gilbert@emas.nhs.uk

Audit Reports

Audit reports are commissioned from both Internal and External Audit to identify any areas for improvement. To obtain copies of external reports, please contact:

Nigel Gilbert
Senior Accountant
East Midlands Ambulance Service HQ
1 Horizon Place
Mellors Way
Nottingham Business Park

Telephone: 0115 884 5215
Email: nigel.gilbert@emas.nhs.uk

The Annual report is published five months after the end of the financial year. It contains details of EMAS’ year in terms of activity, achievements, financial position and other items that may be of interest to the general public. Copies of the current Annual Report and the previous reports are available on our website

Targets, aims and objectives

The government sets the key performance standards for ambulance services.

NHS England announced the launch of the Ambulance Response Programme, a new set of performance standards for the ambulance service, on 13 July 2017.

ARP focusses on making sure the best, most appropriate response is provided for each patient first time.

You can find further information on the standards on the NHS England website.

Executive directors are responsible for managing EMAS' affairs on a day-to-day basis under approved Board requirements. 

They are supported by independently appointed non-executive directors. These have a vital role to play in EMAS' development as their knowledge and experience – in both the private and public sectors – allows them to provide input on all aspects of our activities.

Find out about the Trust Board

Dates of the next Trust Board meeting and relevant papers

EMAS has a wide range of policies and procedures governing how its employees are expected to manage themselves. To obtain a copy of an EMAS policy, procedure or guideline, please contact our Governance Team on telephone number 0115 884 5272.

National Policies are available from the Department of Health website.

If any of the EMAS documents are required in another language, braille or bold or alternative sized font, please contact:

Associate Director of Corporate Services 
East Midlands Ambulance Service
Trust Headquarters
1 Horizon Place
Mellors Way
Nottingham Business Park

Telephone: 0115 884 5000
Email:  Karen.sullivan@emas.nhs.uk 

Register of interests    

Register of members' interests