Respect
Respect for our patients and each other
East Midlands Ambulance Service provides emergency 999 care and telephone clinical assessment services for a population of 4.9 million people.
On average we receive a new 999 call every 25 seconds (1,236,987 emergency and urgent calls received during 2023/2024).
Find out moreAs International Control Room Week continues, we’re shining a spotlight on dedicated colleagues who keep our services running smoothly behind the scenes.
When someone dials 999, highly skilled professionals like Emma Shipley, a clinical advisor in our Lincoln Emergency Operations Centre, are working to ensure every patient gets the care they truly…
Corby mother reunited with the East Midlands Ambulance Service crew who helped save both her and her baby boy
A pioneering video assessment service is transforming the way patients with stroke symptoms receive care, enabling faster, more accurate treatment and reducing pressure on busy A&E departments.
Trainee Advanced Paramedic, Maria, provides critical care expertise in our Emergency Operations Centre (EOC) and on the road, supporting patients that may need enhanced care due to serious illness or…
In the control room, dispatch officers like Ann Jones play a vital role in making sure the right help gets to the right place at the right time.
Leicestershire man reunited with the emergency crews who helped save him.
Making a difference to mental health patients in the East Midlands.
Respect for our patients and each other
Acting with integrity by doing the right thing for the right reasons
Respecting and valuing everyone’s contribution and encouraging innovation
Working together, supporting each other, and collaborating with other organisations
Ensure that compassion is central to both the care we provide and how we treat one another