Date published:
13 November 2026
We are experiencing an impact from the widespread global Microsoft outage. However, our 999 emergency service is not affected, and we are still able to respond to patients.
Our Non-Emergency Patient Transport Service is also operating as normal but its phone lines are much busier than usual. If your call is not about a journey taking place today or tomorrow, please call back at a later point. Thank you for your understanding.
During the Microsoft disruption, we are using our contingency plans so our colleagues can still communicate with each other and keep our service running.
Please only call 999 in a life-threatening emergency.