Without the vital work of our Corporate Services teams, our frontline crews would not be able to reach patients and save lives.

Corporate Services at EMAS cover several different directorates. Every team plays a crucial role in ensuring that EMAS services are efficient and fit for purpose.


MicrosoftTeams-image (18).png"I joined EMAS in May 2023 as a Project Support Officer. It's an exciting role; I'm currently supporting the NHS Pathways project. I work with a lovely, experienced, and supportive team. Every day is different, offering learning and development. I love that this role allows me to support efficient delivery of patient care."

Chukwuka Oguchi - Project Support Officer

Jaclyn Eyre-Bradley.jpg"The Performance Management and Information Team is very collaborative and supportive. My role, reporting for NEPTS (Non-Emergency Patient Transport), assists the wider team with activity, KPI and analytics. Our shared aim is to reduce wait times and improving the overall experience for patients, while maintaining efficiency across the service."

Jaclyn Eyre-Bradley - Senior Analyst

Corporate Services directorates and teams

Our Corporate Services teams are staffed by specialists from a wide range of professions.

The directorates and teams include:


  • Workforce planning
  • Recruitment
  • Education, development, and training
  • Equality, diversity, and inclusion
  • Health and wellbeing
  • Staff experience and engagement
  • People’s services and policy
  • Trade Union partnerships

  • Trust secretarial
  • Litigation
  • Risk management
  • Care Quality Commission compliance
  • Legal services

  • Strategy
  • Commercial services (patient transport services and events)
  • Business planning and development
  • Information Management and Technology, Information Governance, cyber security
  • Performance Management Information
  • Transformation, efficiency service improvement
  • Communications and Engagement
  • Provider collaboratives and partnerships

  • Financial management
  • Counter fraud
  • Local Security Management Service
  • Estates
  • Fleet, logistics and supplies
  • Commissioning and contract management
  • Sustainability and Green plan

  • Clinical strategy and model; effectiveness; and standards.
  • Caldicott Guardian
  • Corporate medical advice
  • Critical Ambulance Response Unit

  • Quality assurance and improvement
  • Patient experience
  • Patent safety
  • Safeguarding
  • Infection, prevention & control
  • Coronial services
  • Health and safety
  • Freedom To Speak Up
  • Care Quality Commission ERO
  • Mental health
  • Frequent callers

550.jpg"Our team's aim is to help continually improve the service we provide our patients and the communities we serve. We have a very supportive team who, despite our very high workload and the emotional aspects of the work we undertake, all pull together to ensure that we maintain the standard of our responses to the many organisations and people that contact us."

Jon-Martin MillerQuality Improvement Facilitator