Patient care assistants transfer non-emergency patients to and from health or social care settings, including hospitals, for pre-arranged appointments. They are also known as patient transport service (PTS) drivers.

If you have excellent driving skills, enjoy helping people and have a calm and friendly personality, then this could be the job for you.

To be a patient care assistant, you should have a warm and caring personality. As well as good driving skills, you will need the ability to reassure anxious or worried patients.

To work as a patient care assistant, you will need a full manual driving licence. A good understanding of the Highway Code is important. So too, is the ability to read maps.

How to become a… Patient Care Assistant


  • 2 GCSEs (including Maths and English) of grade D or above / grades 3 – 9 or a numeracy and literacy qualification or equivalent
  • Evidence of a caring approach – for example: paid or unpaid experience
  • Full clean driving licence, including category A (old style licence) or category B  (new style license). Minor offences may be considered, with no more than 3 penalty points in total.    
  • Good understanding of the Highway Code.

Personal Attributes:

  • Punctual
  • Resilient
  • Reliable
  • Friendly
  • Caring
  • Adhere to EMAS Values of Respect, Integrity, Teamwork, Contribution and Competence

Four weeks of classroom training and one week of driver training and mentoring.

  • Band 2 + unsocial shift allowance (Band 2)
  • Up to 37.5 hours per week, full time hours while in training.

All our current vacancies are available via the EMAS website on our Vacancies page.