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Patient Care Assistants support our Non-Emergency Patient Transport Service (NEPTS). They drive and care for non-emergency patients who need specialist support to attend medical appointments.

You will ensure that patients are transported safely from their home to their appointment. You'll provide the care that each patient needs to feel safe and supported.


Apply to be a Patient Care Assistant at EMAS

  • 2 GCSEs (including Maths and English) of grade D or above / grades 3 – 9, or a numeracy and literacy qualification.
  • Evidence of a caring approach – for example, paid or unpaid experience in a healthcare or customer-service setting.

  • Full clean driving licence, including category A (old style licence) or category B (new style licence). No more than 3 penalty points in total.   
  • A good understanding of the Highway Code and the ability to use maps.
  • To be punctual, resilient, reliable, friendly, and caring.
  • To adhere to EMAS Values of Respect, Integrity, Teamwork, Contribution and Competence.

  • View our Current Vacancies.
  • Find out how to apply.
  • All applications for jobs at East Midlands Ambulance Service NHS Trust must be submitted via Trac. Sign in or create an account to get started.

You'll receive four weeks of classroom training and one week of driver training and mentoring.

Richard Alderdice_2 (1).jpg"I love working with the Patient Transport Service; it's a brilliant starting point for anyone looking for a career within EMAS, as it's very patient-focused. You meet people from all walks of life but, at the same time, gain experience and knowledge of patient care and management.

EMAS as a company is excellent; there is always help and advice from everyone, no matter their role, and the career progression opportunities are endless and are met with constant encouragement and support."

Richard Alderdice - Patient Care Assistant