Easy Read

Easy read

We can help you, your family or your carers if;

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You are unhappy, worried or concerned about something we have done.

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You are happy about something we have done.

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You need to talk about how we cared for you.

You can tell us what you think by:

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Talking to a member of ambulance staff.

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Calling us on 0333 012 4216.

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Sending an email to pals.office@emas.nhs.uk.

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Writing to our Patient Experience Team at;

East Midlands Ambulance Service, Trust HQ, 
1 Horizon Place, Mellors Way, Nottingham 
Business Park, Nottingham, NG8 6PY

You can find out how the ambulance service works in the NHS England New Ambulance Standards document.

For Easy Read information about the Coronavirus is available in this guide