Easy Read

Easy read

We can help you, your family or your carers if;

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You are unhappy, worried or concerned about something we have done.

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You are happy about something we have done.

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You need to talk about how we cared for you.

You can tell us what you think by:

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Talking to a member of ambulance staff.

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Calling us on 0333 012 4216.

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Sending an email to pals.office@emas.nhs.uk.

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Writing to our Patient Experience Team at;

East Midlands Ambulance Service, Trust HQ, 
1 Horizon Place, Mellors Way, Nottingham 
Business Park, Nottingham, NG8 6PY

You can find out how the ambulance service works in the NHS England New Ambulance Standards document.