Patient Transport Service

Patient Transport Service

EMAS provides non-emergency patient transport for patients who are registered with GPs in Derbyshire.

This service is for patients who need medical or clinical support to get to and from their healthcare appointments.

Entitlement to transport will depend on whether the patient meets the eligibility criteria set out by the local clinical commissioning group. 

All patients will go through an eligibility criteria assessment when booking their transport.

Please note that from Monday, 4 September, the non-emergency Patient Transport Service is adopting existing regional and national eligibility criteria. This means patients who receive higher rate Disability Living Allowance or Personal Independence Payments will no longer be eligible for free patient transport.

Patient transport is available for patients who:

  • require assistance from skilled ambulance staff e.g. require access to oxygen whilst travelling.
  • have a medical condition that would prevent them from travelling to hospital by any other means.
  • have a medical condition that might put them at risk from harm if they were to travel independently.
  • have treatment with side effects that requires support from skilled ambulance staff.


Booking Line: 0300 300 3434

Please note that the Chesterfield Royal Hospital has made separate arrangements for non-emergency patient transport services and so the above information does not apply to patients attending appointments at that location.

Call taker for Derbyshire Patient Transport Service