Please talk to us – don't just leave notes on our ambulances

Please talk to us – don’t just leave notes on our ambulances

Note left on ambulance in Leicestershire.jpg

A disgruntled resident has left another note on one of our ambulances complaining about parking – despite it being the early hours of the morning.

The crew had been responding to a genuine emergency in Leicester, and when they returned to their vehicle they found a note on the windscreen.

The handwritten note told the crew off for ‘blocking their driveway for 45 minutes’, despite the ambulance being parked as considerately as possible.

We would like to urge members of the public to come and speak to us if they urgently need to leave their house and we are blocking their access, rather than leaving us notes which we will not see until leaving the property.

Lee Brentnall, Paramedic and Ambulance Operations Manager for Leicestershire said:

“It is so disappointing to see that a rude note has yet again been left on one of our ambulances. This upsets our dedicated ambulance crews when they are trying to help our patients and do their job.

“Leaving a note will not resolve the situation as we are unlikely to see it until we are leaving in the ambulance to take the patient to hospital or to go to our next job.

“Our crews are approachable. If you genuinely need to leave your house urgently and we are blocking your access, please come and knock on the door where the emergency is taking place.

“Sometimes we will be able to move the vehicle, for example if we are treating a patient but they do not need both of us there at the time.

“However, there will be times that we are treating someone experiencing a life-threatening and time-critical emergency and moving our ambulance will not be our priority. In these cases, you will need to be patient as we try to save someone’s life.”