Behind the headlines

Important information about the recording of Serious Incidents at EMASAs an NHS trust we follow the NHS England Serious Incident Framework (2015). This describes Serious Incidents (SIs) in the context of delayed response as 'acts or omissions in care that result in; unexpected or avoidable death, unexpected or avoidable injury resulting in serious harm - including those where the injury required treatment to prevent death or serious harm'. 27 July 2022
Resource Escalation Action Plan: What is REAP and how do the different levels affect how we operateResource Escalation Action Plan: What is REAP and how do the different levels affect how East Midlands Ambulance Service operate 17 February 2021
Giving a clinically appropriate responseWe launched the new Ambulance Response Programme (ARP) on 19 July 21 April 2023