Our team: Caring for you

 At EMAS we are delivering more types of care to patients and we are providing the highest quality care faster than ever before. We are training our staff to higher levels so that we can do more for people when you need us most.

Here we introduce you to a selection of the wide variety of our frontline personnel, who as part of the EMAS team provide professional healthcare services to the people of the East Midlands all day, every day.

Emergency Medical Dispatcher (Control)

Emergency Medical Dispatchers receive 999 calls from members of the public about potentially life threatening conditions. They ensure that we send the most appropriate ambulance service resource and can provide instructions about immediate life support until the crew arrives.

Triage Nurse (Control)

Triage Nurses assess patients who have non life-threatening conditions to decide on an appropriate care referral. This includes the local GP, out-of-hours service, community nurse, mental health services or providing advice on self care for the condition.

Paramedic (Accident and Emergency)

Paramedics respond to a wide variety of emergency calls such as patients suffering from a heart attack, road traffic collisions and elderly people who have fallen. They usually respond as part of a double crew, or may respond solo in one of our Fast Response Vehicles (FRV).

Student Paramedic (Accident and Emergency)

Student Paramedics are qualified clinicians who are on the pathway to becoming registered Paramedics through a university education programme and ambulance service placements. They provide care, treatment and transportation of patients using the appropriate skills.

Emergency Care Practitioner (Accident and Emergency)

Emergency Care Practitioners are highly skilled ambulance professionals who can treat patients at home, prescribe certain drugs and if needed can arrange for patients to be directly admitted to specialist wards at hospitals.

Emergency Care Assistant (Accident and Emergency)

Emergency Care Assistants support Paramedics when attending emergency calls. When on scene they help assess what is happening and what clinical kit is needed - ensuring they have everything needed to care for the patient.  

Community First Responder (CFR)

CFRs are trained volunteers who give up their spare time to deal with certain types of medical emergencies. An ambulance response is always sent at the same time, but for those patients in rural or hard to reach areas, CFRs may be first to arrive as they live nearby.