East Midlands Ambulance Service NHS - NHS Trust
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Your local ambulance service

East Midlands Ambulance Service NHS Trust (EMAS) provides emergency 999, urgent care and patient transport services for the 4.8 million people within Derbyshire, Leicestershire, Rutland, Lincolnshire (including North and North East Lincolnshire), Northamptonshire and Nottinghamshire.


We employ over 3,000 people at more than 70 locations, including two control rooms at Nottingham and Lincoln, with the largest staff group being our accident and emergency 999 crews.


Every day we receive around 2,000 calls from members of the public calling 999 - our accident and emergency crews respond to over 643,000 emergency calls every year.


Our Patient Transport Service (PTS) currently provide care and transport to and from routine health appointments in parts of Nottinghamshire and North and North East Lincolnshire.  


Below, you can find out more about our services and explains what happens when you call 999 for help in an emergency. We also introduce you to some of the EMAS team - we are ready to help you 24 hours a day.


Our services


Our frontline accident and emergency (A&E) teams of community paramedics, technicians, nurse triage advisors, emergency care practitioners, community first responders and volunteer lifesavers are ready day or night to respond to an emergency.


Our Patient Transport Services (PTS) crews transport patients to and from their hospital, day care and outpatient appointments. 


Our services include:

 - Emergency care and transport of patients.

- Paramedic services at incidents and medical emergencies.

- Diagnosis and treatment or referral for minor illnesses and


- Patient transport for routine hospital appointments.

- Responding to major incidents and emergencies with our

   specialist Hazardous Area Response Team (HART) and with

   our air ambulance colleagues.

- Medical cover at major sporting, music and social events.


Always improving our care


We are always looking for new ways to improve our services to patients. We constantly monitor our performance and clinical skills to ensure that we are responding to patients as quickly as possible and providing the best, most appropriate, care we can.


We are also continually improving our vehicles, clinical equipment and technology. 



To see our response to the CQC inspection report click here and see our Quality Improvement Plan


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